給客戶的道歉信的英文寫法
給客戶的道歉信的英文寫法
you had an appointment with your friend last friday. unfortunately, you did not keep the appointment because your mother fell ill at that time. write a letter to your friend to:
1.apologize for not attending the appointment as planned,
2.explain why you could not meet him/her that day,
3.make suggestion for another appointment next time.
dear linda,
稱呼:寫給關(guān)系親密的個人
i am excessively sorry to say that i had failed to keep the appointment that we made last friday.
now, i am writing you this letter of apology to show my deep regret.
please accept my sincere apology. i hope you will understand me and excuse me for my failure to turn up.
第一句是本段的中心句,直接道出道歉的原因。
。ǚe累:i am excessively sorry to do …; fail to do …; make an appointment)
第二句展開道歉,真誠的表達自己的歉意。
(積累: letter of apology)
第三、四句表達自己希望對方接受歉意。
。ǚe累:excuse … for …; turn up)
the reason for my absence was that my mother fell ill at that time.
i had no way out because i had to send her to hospital and look after her.
therefore, it’s not in my power to meet you.
第一句是本段的'中心句,綜述寫信人出現(xiàn)過失的原因。(積累:the reason for … was that…; fall ill)
第二句是本段中心句的展開,講述當(dāng)時的處境和情況。
第三句承接上一句,表述事實面前的不可抗力。進一步澄清出現(xiàn)過失的原因。
(積累:in one’s power)
naturally, i want to suggest that we should make another appointment next time.
i shall be obliged if you will kindly write and tell me when and where you will be at convenience.
we may meet again and i hope to see you soon.
第一句提出下次見面的建議。
。ǚe累:suggest表示“建議”,后接從句用should+動詞原形)
第二句是征詢對方下次見面的具體地點和時間。
(積累:be obliged; at convenience)
最后一句期待下次見面。禮貌收尾
yours sincerely,
li ming
信件結(jié)尾和署名
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