考研英語(yǔ)作文:消費(fèi)者維權(quán)信
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Dear Sir or Madam,
On Friday, July 19th I bought a shirt of VERO MODA at your store. When I took the shirt home I noticed 2 buttons were missing. I went back to the shop with the receipt and asked the shop assistant to exchange the shirt for a new one that was not damaged. But she refused and said the shirt was perfect when it was sold. A quick look would have shown that it was most likely a fault that had happened in the factory and that the buttons had ever been sewn on.
I insist on my rights as a consumer and wish for an exchange or my money back. Please contact me at the above address as soon as possible.
Yours faithfully.
Li Ming
尊敬的先生/女士：
7月19日星期五，我在你們店里買(mǎi)了一件VERO MODA的襯衫�；氐郊液�，我發(fā)現(xiàn)襯衫少了兩顆扣子。我拿著收據(jù)回到店里，讓店員換一件沒(méi)有破損的新襯衫。但她拒絕了，并說(shuō)這件襯衫在出售時(shí)沒(méi)問(wèn)題。只要看一眼，就會(huì)發(fā)現(xiàn)很可能是工廠出了問(wèn)題，沒(méi)有縫上這兩顆紐扣。
我堅(jiān)持自己的消費(fèi)者權(quán)利，希望能調(diào)換商品或退款。請(qǐng)盡快按上述地址與我聯(lián)系。
此致，
李明
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